Insulation collars and why they matter
Supplied separately, cost very little, and left out constantly.
Part of our VELUX Window Installation guide
An insulation collar is a purpose made frame of insulation that wraps the outside of the window frame, continuing the roof insulation right up to the unit.
It is supplied separately from the window and separately from the flashing kit, which is precisely why it goes missing.
What it does

A roof window sits in a hole cut through an insulated roof. Without a collar, the insulation stops at the edge of the opening and there is a gap of bare timber and air between it and the frame.
That gap is a thermal bridge running the whole perimeter. It loses heat, and more visibly it creates a cold surface at the reveal.
What happens without one
Condensation at the top of the reveal on cold mornings. Sometimes mould in the corners. Occasionally damp staining on the plaster, which gets reported as a leak.
In a loft bedroom, where humid air rises overnight and collects at the highest point, it shows up quickly.
Why it gets left out

It is invisible once the reveal is boarded. It is a separate order line that can be dropped to make a quotation look better. And a window fitted without one is perfectly watertight, so nothing appears wrong at handover.
The consequence turns up in the first cold spell, months later.
Ask about it
When comparing quotations, ask whether an insulation collar is included. It is a quick way to tell who is detailing the installation and who is fitting a window.
Retrofitting

Possible where the reveal can be opened up, and it means disturbing the internal finish. Far cheaper to include at installation.
Where a window already suffers reveal condensation and the reveal is being redecorated anyway, that is the moment to correct it.
The component nobody photographs
An insulation collar is a sleeve of insulating material fitted around the outside of a roof window frame, filling the gap between the frame and the timber structure of the opening. It goes in after the frame is fixed and before the internal lining is closed up, and once the job is finished nobody can see whether it is there.
That single fact explains everything about it: why it gets left off cheap quotations, why its absence is not discovered for months, and why it causes so many callouts that turn out not to be leaks.
What the gap is and why it exists

A roof window is manufactured to a size, and the structural opening is formed slightly larger so the frame can be positioned, squared and packed. That tolerance is deliberate: a frame forced into an opening with no room to adjust cannot be set square, and a frame that is not square gives a sash that catches at one corner for the rest of its life.
So there is always a gap, typically 10 to 20mm all round, and something has to go in it.
Left empty, it is an air gap connecting the room to the cold side of the roof. Stuffed with loose offcuts of insulation, it is a partial and inconsistent fill with air paths through it. Filled with expanding foam, it is better than nothing and it is uncontrolled, it can bow a frame as it cures, and it is not what the manufacturer specifies.
A purpose made collar is a moulded or pre formed sleeve sized to the window, fitted as a component rather than improvised.
What goes wrong without one
The reveal runs cold. Instead of the insulated roof continuing right up to the window frame, there is a band of poorly insulated or uninsulated construction around the whole perimeter of the opening, and the plaster surface on the inside of it sits several degrees below the rest of the room.
Warm moist room air touching that cold surface condenses on it. The result is water on the plaster reveal, typically appearing at the sill and the lower corners, in cold weather, with no relation to whether it has rained.
To a homeowner that looks exactly like a leak, and it is one of the commonest things reported to us as one. It is not: it is the room condensing on a cold band of plaster that should not be cold.
Left long enough, persistent condensation on a reveal does more than mark the paint. It keeps the plaster and the timber behind it damp, and damp timber in a roof opening is how decay starts.
Telling it apart from an actual leak

Four situations produce water at a rooflight and only two of them need work on the roof.
Water on the inner face of the glass, evenly, on cold mornings, unrelated to rain. Ordinary condensation. Not a fault, and the answer is ventilation rather than anything done to the window.
Water as a band at the edge of the glass with a clear centre. An aluminium spacer bar conducting heat around the perimeter of the pane. Common on older units, mistaken for a failed unit, and cured by a new unit with a warm edge spacer.
Water between the panes, unwipeable from either face. A failed sealed unit at end of life.
Water on the plaster reveal rather than on the glass. This one is the missing insulation collar, and unlike the other three it is an installation fault.
Where the water is on the plaster and not the glass, and it appears in cold weather rather than after rain, the collar is the first thing to suspect.
The heat that goes with it
Condensation is the visible symptom. The invisible one is heat loss, and it is not trivial.
Take a typical roof window in a 1200 by 1400 opening. That is more than five metres of perimeter. A 15mm uninsulated gap around all of it, connecting the room to the cold roof space, is a continuous thermal bridge and an air path, and air leakage loses more heat than conduction through a small area of glass.
No amount of glazing specification compensates for it. A unit with an excellent whole unit U-value, fitted without a collar, performs worse in the room than a modest unit fitted with one.
That is the same argument as the kerb on a flat roof, where an uninsulated timber upstand punches through the roof insulation around the perimeter of the opening. Different detail, identical principle: the losses at the edge of a rooflight installation are larger than the losses through the middle of the glass, and they are the ones that appear on no specification sheet.
The vapour control layer, which works with it

The collar keeps the reveal warm. The vapour control layer stops moist air getting behind it.
On a pitched roof the vapour control layer runs on the warm side of the insulation, behind the plasterboard. Where it is cut for the rooflight it has to be dressed to the frame and taped, so the barrier is continuous around the opening.
An unsealed edge is not a small defect. Air carries far more moisture into a construction than diffusion through an intact membrane does, so a taped edge and a loose one behave very differently. Moisture that gets into the roof build up condenses out of sight, and you find out about it as staining, damp insulation or decayed timber years later.
The two details are specified together and fitted together, and neither is visible afterwards.
Fitting one to an existing window
Entirely possible and it means opening up the reveal from inside: removing the lining, fitting the collar, reinstating the vapour control layer and taping it, then replastering and redecorating.
It is a day’s work in one room and it does not require touching the roof at all, which surprises people who assume a condensation problem means scaffolding.
Where the window itself is over twenty years old, it is usually worth doing both at once, because the sealed unit is approaching the end of its life and most of the cost of a replacement is the access rather than the window.
What to ask for on a quotation

That the insulation collar is a named line rather than an assumption, and on a flat roof that the kerb is insulated on its outer face.
Both are separate order items. Both are the first things dropped from a cheap price. And both are the sort of detail nobody can check once the job is finished, which is exactly why they are worth asking about before it starts.
We fit the collar as standard and it appears on the quotation so you can see it is there. Where a unit we fitted develops reveal condensation within the guarantee period, that is covered by our workmanship guarantee and we come back and put it right.
What the collar fills
A roof window is fitted into a structural opening slightly larger than the frame, so it can be positioned, packed and squared. That gap is typically around 10mm all round.
Left as an air space, it is a continuous uninsulated slot running around the entire perimeter of the window, directly connecting the warm side to the cold side.
The insulation collar is a preformed insulating frame that fits around the outside of the window frame and fills that gap with insulation rather than air.
Why it is the best value item on the job

Three reasons.
It costs a small fraction of the window.
It takes minutes to fit, from outside, while the roof is already open and the fitter is already there.
And it addresses the perimeter, which on a rooflight is where a disproportionate share of the heat loss is, because a small unit has a great deal of edge relative to its glass area.
Pound for pound it beats upgrading the glazing on a small unit, and it costs a fraction of what triple glazing does.
Why it goes missing from quotations
It is sold as an optional accessory. It is invisible the moment the flashing goes on. And a customer comparing two quotations on total price cannot see whether it is in one and not the other.
So it gets priced out by installers competing on the headline figure, and nobody knows until the first cold winter produces a cold band around the reveal.
Ask for it by name on every quotation. Ask for a photograph of it fitted before the flashing goes on.
It cannot be added later
The collar sits outside the frame and under the flashing. Fitting one afterwards means stripping the covering and the flashing back off, which is most of the cost of the original installation.
So this is genuinely a decision made once, on the day, and it is why the request matters more than for most accessories.
What it does not replace
The insulation carried around the reveal internally, which is a separate detail, and the vapour control layer taped to the frame.
All three work together. The collar deals with the frame to timber gap, the reveal insulation deals with the tunnel, and the vapour layer keeps moist air out of both.
Getting one of the three right and the other two wrong still produces a cold reveal and condensation.
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